(1) Are the listed products available? What if it's out of stock?

All our products are spot sales, the page shows that the baby can be shot are in stock, please rest assured to buy. Due to the variety of goods, the daily sales volume is large and can not be timely removed from the shelf

Please understand the situation caused by the shortage, we will contact you by phone or want want and deal with it.

The store is professional, for the out-of-stock amount of a few dollars of products warehouse will directly change other colors or cross out, send other goods, out-of-stock items will not be reissued.

(2) We have paid. When will the goods be delivered and how long will it take to receive them?

Due to large daily shipments, we will ship the goods in the order of payment within 72 hours after your payment is successful, and the delivery time will be affected by distance, weather and uncertainties.

(3) What if the received products have quality problems and are out of stock?

If the goods are out of stock or quality problems after receiving the goods, please contact after-sales service within three days in a timely manner. If there are quality problems, please take pictures and send them to customer service after receiving the goods.

I received the goods, but I don't like them very much. Can I return them?

 If you are not satisfied with the product, do not like, in the case of not used, does not affect the secondary sales, can be returned, freight.

(4) The following circumstances are not refundable

A Returned product packaging is damaged or incomplete, product accessories or related information is not complete;

B Unauthorized repair or modification;

C is not used or stored in normal ways;

D Goods beyond the after-sales service period;

E Seasonal products will not be returned after the expiration date (such as mosquito repellent products in summer, fan heating supplies in winter);

F Products that have been removed from our shelves will not be returned or exchanged.

About after-sales

a) Goods damaged by human causes (such as unauthorized maintenance, misuse, collision, negligence, abuse, accident, alteration, incorrect installation, etc.), incomplete packaging, secondary processing of goods, we do not return.

b) Because the factory may change the product packaging according to the production situation, the outer packaging is different from the picture on the website or the goods you purchased before, which does not belong to the quality problem, we do not accept return for this reason; If you need to return the return freight is responsible for yourself

 c) Multi-color, multi-style products default to random mixed hair. The company will do its best to meet the product color and style specified by the customer in the order notes. A single order because the warehouse stock color, style can not meet customer requirements, we do not accept the return caused by this, such as return freight need to take care of themselves

 d) Personal preferences (smell, color, model, appearance) will not be returned; The buyer subjectively believes that there is a problem with the quality of the product, please issue a legally recognized written appraisal, otherwise it will not be returned, if you need to return the freight need to take care of themselves